Hosting questions, answered.
What does shared cPanel hosting mean?
Shared hosting places your website on infrastructure used by several hosting accounts. cPanel provides an interface for the hosting tools available with your plan. The account has its own resource allowances, which we review against your website's requirements.
Can you help move my existing website?
We can scope a migration after reviewing the website, its database and connected services. That includes agreeing who manages the domain settings, when to make the change and how to check the site afterwards. The work and any associated charges are included in your quote.
Can you host our email and register our domain?
Email is included with shared hosting. Tell us how many mailboxes you need so we can confirm the mailbox allowance for your plan. We can register a domain or help connect one you already own. Your quote sets out any separate domain registration, migration or website maintenance costs.
Where are the shared hosting servers?
Our shared hosting plans run on Australian infrastructure. Ask us to confirm the location of the proposed service if you have a specific requirement.
What if my site has a hosting problem after hours?
Open a support ticket with the affected domain, when the issue began and what you are seeing. Ask us to confirm the after-hours support arrangements for your plan. Emergency website work after hours may incur additional charges.
How do backups and restores work?
With cPanel you can download a copy of your site files and databases. Before ordering, ask us to confirm the backup frequency, retention and restore process for the plan you are considering.
When would a VM be a better choice?
A VM may suit applications that need server-level configuration or resources beyond a shared hosting plan. Tell us about custom software, heavier processing or a growing store so we can compare shared hosting, VM and dedicated options against the workload.
EXISTING WORK. REAL CLIENTS.
Experience you can explore.
Mick and his crew have been pivotal in assisting us with our website and web hosting needs across multiple organisations that we oversee.
The custom app Aussie Websites built for us is as per quoted and on time! Maintenance and hosting services also satisfied my price and timelines.